1. Introduction
Welcome to HealthBridge Global (HBG). By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our platform.
HealthBridge Global (HBG) provides technology-enabled international healthcare coordination and support services. We do not operate as a hospital, clinic, or licensed medical treatment provider.
2. Nature of Services
Our platform provides:
- International healthcare coordination
- AI-assisted preliminary healthcare guidance
- Doctor appointment assistance
- Hospital information support
- Teleconsultation coordination
- Medical travel assistance
- Healthcare awareness services
All information and support provided through the platform are intended for informational and coordination purposes only.
3. No Medical Diagnosis
HealthBridge Global (HBG) does not provide direct medical diagnosis, emergency medical services, or licensed treatment services.
AI-assisted analysis and healthcare guidance are informational only and must not be considered as a substitute for professional medical advice, diagnosis, or treatment from qualified healthcare professionals.
Users are strongly advised to consult licensed doctors and healthcare institutions before making any medical decisions.
4. User Responsibilities
By using our platform, users agree to:
- Provide accurate and truthful information
- Submit authentic medical documents and identification
- Use the platform lawfully and ethically
- Maintain confidentiality of their account information
- Understand that final medical decisions remain the responsibility of the patient and healthcare provider
5. International Healthcare Coordination
HealthBridge Global assists patients in connecting with international hospitals, specialists, and healthcare institutions. However:
- Final treatment decisions are made by hospitals and doctors
- Visa approval depends on government authorities
- Medical outcomes cannot be guaranteed
- Treatment costs may vary depending on hospitals and patient conditions
6. Payments & Service Fees
Certain services may require consultation or coordination fees.
Users agree that:
- All payments must be made through approved payment channels
- Payment confirmations may require verification
- Service fees may be updated without prior notice
- Refund eligibility will depend on the nature of the service provided
7. Privacy & Data Protection
HealthBridge Global is committed to protecting patient privacy and maintaining confidentiality of personal and medical information.
By using our services, users consent to the collection, storage, and processing of information necessary for healthcare coordination and support services.
We implement reasonable security measures to protect uploaded medical data and personal information.
8. Intellectual Property
All website content, branding, logos, graphics, text, and system materials are the property of HealthBridge Global (HBG) unless otherwise stated.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
9. Limitation of Liability
HealthBridge Global (HBG) shall not be held liable for:
- Medical decisions made by hospitals or doctors
- Treatment outcomes or complications
- Delays caused by third parties
- Visa or travel-related issues
- Technical interruptions or system downtime
- Inaccurate information submitted by users
Users acknowledge that international healthcare services involve external institutions beyond our direct control.
10. Third-Party Services
The platform may include links, integrations, or references to third-party hospitals, healthcare providers, payment systems, or external platforms.
HealthBridge Global is not responsible for third-party policies, actions, or service quality.
11. Service Availability
We reserve the right to:
- Modify or discontinue services
- Update website content or pricing
- Suspend accounts for misuse or policy violations
- Improve or change system features without prior notice
12. Ethical Healthcare Commitment
HealthBridge Global follows ethical healthcare coordination principles inspired by international healthcare standards and patient rights practices.
We are committed to:
- Transparency
- Patient confidentiality
- Responsible healthcare communication
- Ethical healthcare coordination
- Respect for patient dignity and informed consent
13. Governing Law
These Terms & Conditions shall be governed by the applicable laws and regulations of Bangladesh.
Any disputes related to platform usage shall be subject to the jurisdiction of the appropriate courts and legal authorities of Bangladesh.
14. Contact Information
For questions regarding these Terms & Conditions, please contact:
HealthBridge Global (HBG)
Website: https://healthbridgeglobal.ltd
Email: info@healthbridgeglobal.ltd
WhatsApp Support: Available through the official website
15. Acceptance of Terms
By using this website and related services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.